What’s a SPOA? The management concept Compass CEO Robert Reffkin can’t live without

The fast-growing brokerage and its CEO Robert Reffkin have developed an approach called “Single Point of Accountability” that sees 1 person tasked with driving projects forward. Compass CEO Robert Reffkin realized he had a problem as his company expanded. In a post this week for the Harvard Business Review, Reffkin recalled how his company was … Read more

Compensation errors, wrong hires and other costly mistakes team leaders make

This June, Inman’s editorial theme is Teams — we’re going to go deep on what it takes to grow your team amid this intense seller’s market. And if you’re not already a subscriber to our Teams Beat email newsletter, sent every Thursday, sign up now. Regardless of whether you’re a fledgling team leader or an … Read more

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